Retail Courses

Managing Staff Course

Employees are a valuable asset to any company. This is why employers and managers must supervise and guide their employees to achieve productivity and efficiency goals. The Managing Staff Course provides learners with the skills to manage the performance of staff and implement systems related to the organisation's workforce. This course includes information of human resource services, how to achieve and act with emotional intelligence, and development of systems and analysis of information to improve staff performance. With the strategies acquired through the course you will be equipped to handle and manage staff effectively and competently.
Career outcomes

Professional Development for

Manager

Team Leader

Human Resources Officer

Human Resources Manager

Running Your Own Business

Earn 13980 Qantas Points
$699
Employees are a valuable asset to any company. This is why employers and managers must supervise and guide their employees to achieve productivity and efficiency goals. The Managing Staff Course provides learners with the skills to manage the performance of staff and implement systems related to the organisation's workforce. This course includes information of human resource services, how to achieve and act with emotional intelligence, and development of systems and analysis of information to improve staff performance. With the strategies acquired through the course you will be equipped to handle and manage staff effectively and competently.
Career outcomes

Professional Development for

Manager

Team Leader

Human Resources Officer

Human Resources Manager

Running Your Own Business

Earn 13980 Qantas Points

Advanced Staff Management Course Package

This course is perfect if you are interested in pursuing a role in Human Resources and want to learn about the industry, responsibilities assigned to this area and some effective tools to help you thrive. If you want to improve your performance at the workplace and learn more about leading and managing people and teams and how to support and encourage their commitment to the organisation, this course is also for you. If you own your business and need tools to implement strategies to develop the area of human resources and manage the staff, you will also find this course very useful. This course is designed to help you develop practical skills and knowledge to support the performance of management processes, review human resource functions, support the recruitment process, and the selection and induction of staff.
Career outcomes

Professional Development for

Human Resources Assistant

Business Owner

Work Health and Safety (WHS) Systems Officer

Human Resources Administrator

Human Resources Officer

Team Leader

Sales Manager

Payroll Officer

Earn 19980 Qantas Points
$999
This course is perfect if you are interested in pursuing a role in Human Resources and want to learn about the industry, responsibilities assigned to this area and some effective tools to help you thrive. If you want to improve your performance at the workplace and learn more about leading and managing people and teams and how to support and encourage their commitment to the organisation, this course is also for you. If you own your business and need tools to implement strategies to develop the area of human resources and manage the staff, you will also find this course very useful. This course is designed to help you develop practical skills and knowledge to support the performance of management processes, review human resource functions, support the recruitment process, and the selection and induction of staff.
Career outcomes

Professional Development for

Human Resources Assistant

Business Owner

Work Health and Safety (WHS) Systems Officer

Human Resources Administrator

Human Resources Officer

Team Leader

Sales Manager

Payroll Officer

Earn 19980 Qantas Points

Advanced Sales & Customer Service Skills Course

In this comprehensive course you will improve your sales and customer service skills by learning the secrets of effective salespeople. You will learn the means to interact with customers and enrich their customer experience, manage quality customer service and establish good business relationships, as well as present sales proposals and make presentations. These abilities will enhance your performance in your sales role and/or help grow your business. This Advanced Sales & Customer Service Skills Course is your next step to attain effective skills and expertise to achieve the goal that you are working on.
Career outcomes

Professional Development for

Customer Service Manager

Sales Executive

Sales Director

Sales Manager 

Account Management

Business Development

Sales Rep/Consultant

Administration Manager

Business Owner

Earn 7500 Qantas Points
$375
In this comprehensive course you will improve your sales and customer service skills by learning the secrets of effective salespeople. You will learn the means to interact with customers and enrich their customer experience, manage quality customer service and establish good business relationships, as well as present sales proposals and make presentations. These abilities will enhance your performance in your sales role and/or help grow your business. This Advanced Sales & Customer Service Skills Course is your next step to attain effective skills and expertise to achieve the goal that you are working on.
Career outcomes

Professional Development for

Customer Service Manager

Sales Executive

Sales Director

Sales Manager 

Account Management

Business Development

Sales Rep/Consultant

Administration Manager

Business Owner

Earn 7500 Qantas Points

Develop Interpersonal Skills Course

Today's recruiters are searching for people who have good interpersonal skills and emotional intelligence. Interpersonal skills will help you stand out from other job applicants and co-workers as you contribute to develop positive interactions and work culture. This course provides the tools to be a confident, empathetic communicator and make the most of every interaction. Additionally, you will acquire skills and knowledge to establish and manage positive business relationships. After you have completed the course, all the knowledge and skills you have acquired will add to your abilities, improve your job performance and social relationships and give you an edge over others.
Career outcomes

Earn 7500 Qantas Points
$375
Today's recruiters are searching for people who have good interpersonal skills and emotional intelligence. Interpersonal skills will help you stand out from other job applicants and co-workers as you contribute to develop positive interactions and work culture. This course provides the tools to be a confident, empathetic communicator and make the most of every interaction. Additionally, you will acquire skills and knowledge to establish and manage positive business relationships. After you have completed the course, all the knowledge and skills you have acquired will add to your abilities, improve your job performance and social relationships and give you an edge over others.
Career outcomes

Earn 7500 Qantas Points

Job interview tips for success

Get prepared to shine in your job interviews by understanding the questions asked and knowing how to respond confidently and make an impression. How? With our Job Interview Tips for Success course. In this course, you will learn how to prepare for interviews to showcase the skills that make you the ideal candidate for the company’s next new employee. Essential tips like researching the company and interviewer and how to prepare answers that convey your experience in relation to the job criteria, are topics covered in the module. You will learn about the different types of questions and what are the employers expecting to hear, as well as prepare and practice your answers for the most common questions. The course sections include how to dress appropriately, suitable body language and things to avoid during the interview. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
Career outcomes

Professional Development for

Retail Assistant 

Manager

Sales Person

Earn 1980 Qantas Points
$99
Get prepared to shine in your job interviews by understanding the questions asked and knowing how to respond confidently and make an impression. How? With our Job Interview Tips for Success course. In this course, you will learn how to prepare for interviews to showcase the skills that make you the ideal candidate for the company’s next new employee. Essential tips like researching the company and interviewer and how to prepare answers that convey your experience in relation to the job criteria, are topics covered in the module. You will learn about the different types of questions and what are the employers expecting to hear, as well as prepare and practice your answers for the most common questions. The course sections include how to dress appropriately, suitable body language and things to avoid during the interview. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
Career outcomes

Professional Development for

Retail Assistant 

Manager

Sales Person

Earn 1980 Qantas Points