Conflict Management Course
About Course
Managers with strong conflict resolution tools will ensure better service and contribute to the company’s success. To deal effectively with workplace problems it’s important to have a management team and leaders with abilities to handle and resolve disagreements. If effectively managed, conflicts are an opportunity to grow. Our course provides fundamental tools and abilities so you can be equipped to effectively handle workplace conflicts. From resolving disputes of escalated complaints with customers and employees, you will learn conflict resolution techniques, communication skills and ways to engage people to find appropriate outcomes, promoting a positive workplace.
LEARNT platform has modules with engaging and up to date content written by industry-experts, to enhance your professional and personal skills. With practical information, learn the fundamentals of conflict management following best practices to thrive in this rewarding career. Continue building on your professional and personal development through our courses. Learning will earn you CRED points. A LEARNT way to obtain recognition.
What you’ll experience
In this comprehensive course, you will learn about the fundamental skills and knowledge in relation to proper managing and handling conflict in your organisation. You will understand the different types, causes and stages of disagreement and addressing them effectively with proper resolution techniques. The industry-based’ content written by experts in the conflict resolution area, is relevant for leadership and management roles, but also to be better equipped to deal with conflict resolution in general.
This learning guide contains fundamental and relevant information delivered in a concise and practical way for learners to advance at their own pace and implement new skills actively at work. Every module consists of instructional text and ‘check for understanding’ sections at the end of each segment.
What you will get
What our learners have to say

“In my role as a salesperson at Rebel Sport Miranda, I have found the information, skills and training on the Learnt Platform has increased my knowledge of the Retail industry and has made my role much more rewarding.
Sara Johnstone
Course sections
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Conflict Management Certificate
This course is designed to make your workplace WHS compliant and provide the skills and knowledge to identify potential hazards before assessing risks.
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Content feedback_Conflict Management Course
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Course details
$375
12 Study Hours
Professional Development for
Managers
Regional Managers
HR coordinators
Recruitment Personnel
Online

Payment options

Use Qantas Points to purchase.
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Got a question?
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FAQ’s
How do I get started?
You can start right away! Once you have completed the sign-up process and completed your checkout successfully, you can start learning on the spot. You will receive a confirmation email and a receipt for your purchase. This email will contain your course login details, and instructions on how to access and log in to your course. Don’t forget to check your junk/spam folder if you do not receive this email.
Are there any requirements to undertake a course with Learnt?
A willing attitude and a computer/tablet/phone are all you need to get started! You do not need any pre-requisites to complete any of our online courses. However, if you have any further questions, feel free to contact us at hello@learnt.global
What computer skills do I need for this course?
Our online training doesn’t require you to be a tech genius, however basic computer skills are required to complete our courses. Fundamental computer skills such as typing, understanding how to navigate a computer and basic Microsoft office are ideal for getting the most out of your learning.
What support do I receive when learning with Learnt?
When undertaking courses with Learnt, you have access to support via our Learnt experts. Simply use our contact us form on the website, call us or request a call back and our team will be in touch!