Business Course Package
Having the right knowledge and skills is vital in the business world in order to survive and thrive in this competitive and challenging industry. LEARNT offers this exhaustive Business Course Package for you to gain more insight and acquire skills on how to effectively plan, manage and market your business or if you wish to advance into management or executive positions in a company. You’ll be equipped to contribute to the professional development of your team through coaching programs, team management and leadership skills, as well as effective customer service abilities.
LEARNT courses will get you qualified and job-ready to work in this industry and equip you with the skills you need with substantial knowledge in a practical and engaging way. For learners that want to complement their knowledge and develop additional and relevant abilities for corporate and management roles, LEARNT offers modules related to the business industry like communications, customer service, retail or office assistant, amongst many other options. Building on your professional and personal growth through learning will earn you CRED points. A LEARNT way to obtain recognition.
What you’ll experience
All of the lessons in this 27-module course were created by successful business leaders. The content has fundamental and relevant information delivered in a concise and practical way that allows learners to progress at their own pace while actively using new abilities at work. This course equips you with ‘industry-relevant’ skills you’ll need to pursue a professional career in the business sector, as well as continue to develop a deeper understanding of business and corporate management. Every module consists of instructional text and ‘check for understanding’ sections at the end of each segment. Learners will progress in order, through each section at their own pace. The learner can review and revisit the module content when needed.
What you will get
What our learners have to say
“In my role as a salesperson at Rebel Sport Miranda, I have found the information, skills and training on the Learnt Platform has increased my knowledge of the Retail industry and has made my role much more rewarding.
Write Complex Documents
Acquire the knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
Manage Personal Work Priorities & Professional Development
Designed to help you create systems and processes to organise information and prioritise tasks to improve efficiency and productivity
Support The Recruitment, Selection & Induction For Staff
Learn how to execute tasks associated with the recruitment cycle, with the help of this guide.
This topic describes the skills and knowledge required to manage a range of meetings
Plan And Implement Administrative Systems
Know how to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.
Manage Quality Customer Service
Discover how to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
Ensure Team Effectiveness
Be equipped with the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
Coach Others In Job Skills
This topic describes the performance outcomes skills and knowledge required to provide on-the-job coaching to colleagues
Prepare & Monitor Budgets
Planning is the key to an organisation achieving its goals. However, translating high-level plans into realistic and workable budgets can be a challenge.
Learn how to undertake budgeting, financial forecasting and reporting requirements and to allocate and manage resources to achieve the required outputs for the business unit.
Identify Hazards, Assess And Control Safety Risks
This topic describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks and document all processes.
Prepare & Present Proposals
Learn how to prepare and present tenders, proposals or bids either as a response to a tender brief or as a proposal created and offered.
Lead And Manage People
This topic covers leading and managing people and teams and how to support and encourage their commitment to the organisation.
Manage Recruitment Selection & Induction Processes
Understand the different aspects of the recruitment selection and induction processes in accordance with organisational policies and procedures.
Plan And Manage Conferences
Acquire skills and knowledge on how to plan promote and coordinate conferences ensuring follow-up procedures are incorporated.
Participate In Safe Work Practices
Gain an insight into predetermined health, safety and security procedures and participating in organisational WHS management practices.
Facilitate Continuous Improvement
This topic looks at how you can create an environment of continuous improvement in your workplace.
Interact With Customers
This module describes the skills and knowledge required to interact with customers in delivering fundamental customer service, to both internal and external customers.
Provide Service To Customers
This guide presents the skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers
Sell Products And Services
Sell products and services using professional sales techniques that you can learn from this topic.
Develop & Implement Marketing Strategies
Starting and marketing business is possibly difficult, but it is made easier by learning this topic.
Interpret Market Trends and Developments
Learn to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts.
Make A Presentation
Gain the knowledge and skills required to prepare, deliver and review a presentation to a target audience.
Develop & Implement a Business Plan
Acquire knowledge on how to run a business operation and the steps required to develop and implement a business plan.
Establish And Conduct Business Relationships
Designed to provide you knowledge required to establish and manage positive business relationships.
Enhance The Customer Service Experience
This topic describes the skills and knowledge required to provide professional and personalised customer service experiences.
Content feedback_Business Course Package
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300 Study Hours
Professional Development for
Customer Services Manager
Workplace Learning Manager
Use Qantas Points to purchase.
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How do I get started?
You can start right away! Once you have completed the sign-up process and completed your checkout successfully, you can start learning on the spot. You will receive a confirmation email and a receipt for your purchase. This email will contain your course login details, and instructions on how to access and log in to your course. Don’t forget to check your junk/spam folder if you do not receive this email.
Are there any requirements to undertake a course with Learnt?
A willing attitude and a computer/tablet/phone are all you need to get started! You do not need any pre-requisites to complete any of our online courses. However, if you have any further questions, feel free to contact us at firstname.lastname@example.org
What computer skills do I need for this course?
Our online training doesn’t require you to be a tech genius, however basic computer skills are required to complete our courses. Fundamental computer skills such as typing, understanding how to navigate a computer and basic Microsoft office are ideal for getting the most out of your learning.
What support do I receive when learning with Learnt?
When undertaking courses with Learnt, you have access to support via our Learnt experts. Simply use our contact us form on the website, call us or request a call back and our team will be in touch!