Travel & Tourism Course Package

About Course  

In this comprehensive course, you will learn skills and knowledge to deliver excellent customer service and effectively interact with customers to sell a product or a service, as well as routine operations within the airline industry roles including greeting customers, dealing with customer inquiries and complaints, monitoring customer satisfaction and taking appropriate actions to satisfy customer needs when they travel. You will learn to process travel-related documentation, book supplier services, source airfares for domestic flights, and package tourism products.

With a growing demand of job employment for travel and tourism, LEARNT courses prepare learners in a practical, engaging and with ‘industry specific’ information for this rewarding career. For learners that want to develop additional and relevant skills to improve their performance in this exciting industry, LEARNT users have access to modules in relation to effective communication skills, business and entrepreneurship, COVID safety, amongst many other options. Building on your professional and personal growth through learning, will earn you CRED points. A LEARNT way to obtain recognition.

What you’ll experience  

This value-packed course has 19 sections with interactive learning activities with concise information, images, audio and and ‘check for understanding’ activities at the end of every section. Our fully online course enables learners to progress in order, through each segment at their own pace, with the possibility to review and revisit the module content when needed.

What you will get
Lifetime access to the courses you purchase
As a Learnt member you have access to courseware you have purchased which is stored in your personal platform for a lifetime of learning.

Learn from anywhere, anytime
With 100% online courseware you can conveniently complete at your own speed. You can learn from anywhere using your choice of device.

Flexible payment options
With affordable weekly payments (afterpay, debit success)

Industry leading courses
You can start learning straight away, designed with the learner in mind. Customers gain access immediately to the courseware they have purchased simply via a link emailed to them.

Dedicated support while you learn
Simply contact us via live chat, phone or email to speak to a Learnt expert.

What our learners have to say

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In my role as a salesperson at Rebel Sport Miranda, I have found the information, skills and training on the Learnt Platform has increased my knowledge of the Retail industry and has made my role much more rewarding.
Sara Johnstone

Course sections
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    Interact With Customers

    This module describes the skills and knowledge required to interact with customers in delivering fundamental customer service, to both internal and external customers.

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    Provide Service To Customers

    This guide presents the skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers

  • crimg
    Sell Products And Services

    Sell products and services using professional sales techniques that you can learn from this topic.

  • crimg
    Show Social And Cultural Sensitivity

    Acquire knowledge on how to be socially aware when serving customers and working with colleagues

  • crimg
    Manage Quality Customer Service

    Discover how to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

  • crimg
    Work Effectively With Others

    This topic describes the skills and knowledge required to work in a group environment promoting team commitment and cooperation supporting team members and dealing effectively with issues problems and conflict.

  • crimg
    Process Travel Related Documentation

    Learn how to prepare, process, identify, interpret and despatch a range of travel and tourism documentation.

  • crimg
    Book Supplier Services

    Acquire the knowledge required to create flight itineraries and construct normal international airfares.

  • crimg
    Package Tourism Products

    Find out how to create, tailor and cost packages to meet the needs of particular markets or customers.

  • crimg
    Source And Use Information On The Travel And Tourism Industry

    Discover how to source and use current and emerging information on the tourism and travel industry

  • crimg
    Access And Interpret Product Information

    Access information on tourism hospitality or events products to fulfil any sales or operational need

  • crimg
    Sell Tourism Products And Services

    Be equipped with skills to proactively sell tourism, hospitality or event products and services.

  • crimg
    Access Information On Event Industry Operations

    This guide provides a range of topics required to assess current and emerging information on the events industry to enhance the quality of event coordination.

  • crimg
    Operate An Online Information System

    Study on how to operate an online information system to source information for various operational purposes.

  • crimg
    Construct Normal International Airfares

    Acquire the knowledge required to create flight itineraries and construct normal international airfares.

  • crimg
    Prepare & Monitor Budgets

    Planning is the key to an organisation achieving its goals. However, translating high-level plans into realistic and workable budgets can be a challenge.

  • crimg
    Source Airfares For Domestic Flights

    Know how to create flight itineraries and source airfares for domestic air travel.

  • crimg
    Develop & Implement Marketing Strategies

    Starting and marketing business is possibly difficult, but it is made easier by learning this topic.

  • crimg
    Manage Finances

    Learn how to undertake budgeting, financial forecasting and reporting requirements and to allocate and manage resources to achieve the required outputs for the business unit.

  • crimg
    Apply Customer Service Skills in the Airline Industry

    This module will give an overview on how to apply routine customer service skills to workplace operations in the airline industry.

  • crimg
    Follow Security Procedures

    Designed to provide the skills and knowledge required to follow security procedures.

  • crimg
    Advise On Major Services & Attractions At Aviation Destinations

    This topic describes the skills and knowledge required to advise on major services and attractions at aviation destinations

  • crimg
    Flight Attendant & Cabin Crew

    This module will give you an overview in the world of flight attendant/cabin crew.

  • crimg
    Enhance The Customer Service Experience

    This topic describes the skills and knowledge required to provide professional and personalised customer service experiences.

  • crimg
    Make A Presentation

    Gain the knowledge and skills required to prepare, deliver and review a presentation to a target audience.

  • crimg
    Prepare & Present Proposals

    Learn how to prepare and present tenders, proposals or bids either as a response to a tender brief or as a proposal created and offered.

  • crimg
    Establish And Conduct Business Relationships

    Designed to provide you knowledge required to establish and manage positive business relationships.

  • crimg
    Content feedback_Travel & Tourism Course Package

    We hope the module met your learning expectations. To help us grow and improve our courses, we’d appreciate your feedback. Please rate your experience by answering the questions in the form.

Course details

$1499

130 Study Hours

Professional Development for

Tour Guide

Tourism Manager

Tour Package Sales Person

Destination Specialist

Service Personnel

Small Business Owner (tours, accommodation, transport)

Outdoor Education Officer

Tour Bus Driver

Hotel Manager

Safari Guide

Flight Attendant

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FAQ’s

How do I get started?

You can start right away! Once you have completed the sign-up process and completed your checkout successfully, you can start learning on the spot. You will receive a confirmation email and a receipt for your purchase. This email will contain your course login details, and instructions on how to access and log in to your course. Don’t forget to check your junk/spam folder if you do not receive this email.

A willing attitude and a computer/tablet/phone are all you need to get started! You do not need any pre-requisites to complete any of our online courses. However, if you have any further questions, feel free to contact us at hello@learnt.global

Our online training doesn’t require you to be a tech genius, however basic computer skills are required to complete our courses. Fundamental computer skills such as typing, understanding how to navigate a computer and basic Microsoft office are ideal for getting the most out of your learning.

When undertaking courses with Learnt, you have access to support via our Learnt experts. Simply use our contact us form on the website, call us or request a call back and our team will be in touch!

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