When handling disagreements in the workplace, the aim should not be to avoid conflict but to address it in an effective manner. The ability to resolve conflicts and address them effectively is covered in our online course. You will also learn about circumstances that lead to conflict, how to effectively intervene and facilitate positive results in every situation.
After completing this course, you'll know how to recognise conflict in its early stages, be able to respond confidently to workplace problems and effectively approach and handle disagreements. In addition, you will also understand the importance of workplace conflicts as opportunities to enhance and improve professional interactions, to create a positive work culture.
The valuable and exceptional information acquired in our course, will make you stand out as a positive leader at work and in your daily life.
Professional Development for
Earn 7500 Qantas Points