HR & Communication Courses

How to Write a Resume

When applying for a role, your resume must be up to scratch to ensure an interview. In this course, you will learn important tools to improve your resume. Topics like the fundamentals of what a resume is, knowing various resume formats that best fit the role you are applying for, organising your information, to putting the finishing touches on it, you will create a clean, attractive and organized resume that helps readers see quickly that you’re a good candidate. You’ll be so experienced writing resumes that you could become a freelance resume writer.
Career outcomes

Sales Person

Manager

Regional Manager

Earn 2980 Qantas Points
$149
When applying for a role, your resume must be up to scratch to ensure an interview. In this course, you will learn important tools to improve your resume. Topics like the fundamentals of what a resume is, knowing various resume formats that best fit the role you are applying for, organising your information, to putting the finishing touches on it, you will create a clean, attractive and organized resume that helps readers see quickly that you’re a good candidate. You’ll be so experienced writing resumes that you could become a freelance resume writer.
Career outcomes

Sales Person

Manager

Regional Manager

Earn 2980 Qantas Points

Conflict Management Course

When handling disagreements in the workplace, the aim should not be to avoid conflict but to address it in an effective manner. The ability to resolve conflicts and address them effectively is covered in our online course. You will also learn about circumstances that lead to conflict, how to effectively intervene and facilitate positive results in every situation. After completing this course, you'll know how to recognise conflict in its early stages, be able to respond confidently to workplace problems and effectively approach and handle disagreements. In addition, you will also understand the importance of workplace conflicts as opportunities to enhance and improve professional interactions, to create a positive work culture. The valuable and exceptional information acquired in our course, will make you stand out as a positive leader at work and in your daily life.
Career outcomes

Professional Development for

 Managers 

Regional Managers 

HR coordinators 

Recruitment Personnel  

Earn 7500 Qantas Points
$375
When handling disagreements in the workplace, the aim should not be to avoid conflict but to address it in an effective manner. The ability to resolve conflicts and address them effectively is covered in our online course. You will also learn about circumstances that lead to conflict, how to effectively intervene and facilitate positive results in every situation. After completing this course, you'll know how to recognise conflict in its early stages, be able to respond confidently to workplace problems and effectively approach and handle disagreements. In addition, you will also understand the importance of workplace conflicts as opportunities to enhance and improve professional interactions, to create a positive work culture. The valuable and exceptional information acquired in our course, will make you stand out as a positive leader at work and in your daily life.
Career outcomes

Professional Development for

 Managers 

Regional Managers 

HR coordinators 

Recruitment Personnel  

Earn 7500 Qantas Points

Performance Management Course

People's performance is vital in any organisation. From the top executives to the staff, how effectively people perform is critical to the organisation's survival and long-term success. Through our course, you will acquire effective skills and knowledge to manage employee performance and to know what constitutes a good performance management. You will also learn about the development of key result areas and key performance indicators, and the importance of regular coaching and feedback. As you progress, you will read about the performance management process and how this is contingent upon commitment to organisational achievements from all stakeholders. In addition, you will also be equipped to provide on-the-job coaching to colleagues and plan a workplace training session.
Career outcomes

Earn 7500 Qantas Points
$375
People's performance is vital in any organisation. From the top executives to the staff, how effectively people perform is critical to the organisation's survival and long-term success. Through our course, you will acquire effective skills and knowledge to manage employee performance and to know what constitutes a good performance management. You will also learn about the development of key result areas and key performance indicators, and the importance of regular coaching and feedback. As you progress, you will read about the performance management process and how this is contingent upon commitment to organisational achievements from all stakeholders. In addition, you will also be equipped to provide on-the-job coaching to colleagues and plan a workplace training session.
Career outcomes

Earn 7500 Qantas Points

Maintain Work Health and Safety

Our course content includes fundamental and relevant knowledge so you can ensure your workplace is WHS compliant. You will learn how to generate procedures for controlling risk, identify potential hazards and assess possible dangers. With the tools provided, you will be able to identify workplace roles in charge of the implementation of procedures, how to maintain WHS records and identify potential hazards before assessing risks for on-the-job implementation of health and safety measures. As you advance through the course, you will study important occupational health and safety procedures which you can implement in your workplace or your business. In addition, you will also learn to assist in the development of WHS policies and procedures and develop risk-control processes.
Career outcomes

Professional Development for

WHS Officer

Safety Team Member 

Earn 7500 Qantas Points
$375
Our course content includes fundamental and relevant knowledge so you can ensure your workplace is WHS compliant. You will learn how to generate procedures for controlling risk, identify potential hazards and assess possible dangers. With the tools provided, you will be able to identify workplace roles in charge of the implementation of procedures, how to maintain WHS records and identify potential hazards before assessing risks for on-the-job implementation of health and safety measures. As you advance through the course, you will study important occupational health and safety procedures which you can implement in your workplace or your business. In addition, you will also learn to assist in the development of WHS policies and procedures and develop risk-control processes.
Career outcomes

Professional Development for

WHS Officer

Safety Team Member 

Earn 7500 Qantas Points